Frequently Asked Questions

Yes! Our leadership team has more than 125 years of experience in the life sciences industry – we understand your challenges, needs, and requirements.

Our Medpoint team supports a diverse portfolio of clients including the largest global healthcare manufacturers and early-stage medtech startups. Our core customers are pharmaceutical, medical device, and biotechnology manufacturers and their suppliers.

Yes we can! We have certified recruiters on our team. Medpoint has placed outstanding candidates in client roles including executive management level to individual technical experts across disciplines and throughout the life science industries.

Our global auditing and gap assessment services include mock-FDA and Bioresearch Monitoring (BIMO) inspections, internal audits, supplier audits, quality surveys and more. These audit services can be conducted on site or virtually, and in local languages if necessary. Our global team of experts delivers effective and timely results. We are very scalable and can accommodate volumes from single audits to hundreds of audits per year.

We can conduct gap assessments and audits against most US and international standards including 21CFR (various parts), ISO 9001, ISO 13485, ISO 14971, MDSAP, EUMDR, IVDR and many others.

You have a business to operate – let Medpoint help you where you have resource gaps. Medpoint’s global network of professionals provides local resources to support our clients’ requirements to ensure the safety and efficacy of their respective products and services. Our in-country and in-region resources help you avoid lost time, reduce travel and other expenses, while achieving milestones and delivering professional reports and guidance on time and in budget. We know our customers like to do business with people they like and trust – and we have a 20+ year track record of repeat customers.

Yes, some Medpoint consultants have remained on assignment with individual customers for years while other Medpoint professionals have provided client consultantation for a few hours to advise on specific scenarios – and everything in between.

We have professionals located in many countries and regions around the world, including North America, Central America, South America, Europe, Asia Pacific, Africa and Australia. If you have a global need, Medpoint will identify a qualified resource with appropriate language skills and proximity to support your efforts.

Yes! Medpoint has a QMS certified to ISO 9001:2015. Our certification body is SGS and our initial certification dates to January 2018.

Our onboarding process is designed to be flexible and efficient. We can get a new customer onboarded in 2-3 days. Frequently the new customer’s internal procedures require a longer lead time to complete. We can typically provide a quote within 1 business day following a brief scoping call.

That is up to you and you can be involved as you wish! Some customers give us requirements and ask us to assign an appropriate resource, others want to interview and pre-approve consultants. We will accommodate your processes.

Our QMS includes procedures for the selection, onboarding, and monitoring of our consultants – this includes interviews, verification of qualifications and training, background checks, reference checks, evaluations, feedback, and recognition. During client engagements, Medpoint also assigns a project coordinator to monitor the interaction, project progression, and provide support for client communications and reporting.